Photo: Cathay Pacific Airways |
Photo: Cathay Pacific Airways |
The Skytrax awards are based on a survey of 18.85 million airline passengers from around the world.
Passengers from more than 160 countries participated in the latest survey, which covered 245 airlines worldwide.
Cathay becomes the first airline to win the award four times, having previously taken the title in 2003, 2005 and 2009.
Garuda Indonesia took out the award for the best cabin crew, ahead of Cathay Pacific and Singapore Airlines.
Singapore Airlines won the award for best first class cabin, Qatar for best business class and Korea's Asiana for best economy class cabin.
Among budget airlines, AirAsia and offshoot AirAsia X took out the top two spots, with Jetstar ranked fourth best.
The awards are not without controversy.
Etihad Airways announced it would withdraw from the awards, citing unhappiness with Skytrax's rating system.
World's top 10 airlines
1. Cathay Pacific Airways
2. Qatar Airways
3. Singapore Airlines
4. Emirates
5. Turkish Airlines
6. ANA All Nippon Airways
7. Garuda Indonesia
8. Asiana Airlines
9. Etihad Airways
10. Lufthansa
Best inflight entertainment
1. Emirates
2. Singapore Airlines
3. Turkish Airlines
4. Qantas
5. Cathay Pacific Airways
6. Virgin Atlantic
7. Qatar Airways
8. Air New Zealand
9. Virgin Australia
10. Etihad Airways
Best cabin crew
1. Garuda Indonesia
2. Cathay Pacific
3. Singapore Airlines
4. Asiana Airlines
5. Malaysia Airlines
6. Qatar Airways
7. EVA Air
8. ANA All Nippon Airways
9. Thai Airways
10. Hainan Airlines
Source: worldairlineawards.com
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